The College Libraries have revamped our directories, and we think they're easier to use, and that they'll tell you more of what you want to know.
To find out who to ask about a particular library service, use the Services Directory, found at http://www.potsdam.edu/library/home/ServiceDirectory2.php . (There's also a link under "Contact Us By Phone" on the homepage.) In the Services Directory, you can click on many of the services we offer to get to an explanatory web page about that service. Ever wondered what a "Consultation" is? Click on it, and see!
To find a person who works in the libraries, or to find out which person does which jobs in the libraries, check the Staff Directory, found at http://www.potsdam.edu/library/home/Staff_Directory2.php. (Also available under "Contact Us By Phone".) If you want to know more about a staff member, click on their name to see more info. As an example of what you might find, here's my directory page.
Let us know what you think about these new directories -- do they help you find what you need?